CANCELLATION AND RETURNS POLICY
We hope you will be happy with your purchase as we are committed to providing you with the best quality delivery at reasonable prices.
1. If you wish to cancel your order:
(a) You can notify us by telephone on +44-7547835721
or email us at firstname.lastname@example.org before we have dispatched the goods to you; or
(b) Where goods have already been dispatched to you, by returning goods to us in accordance with clause 2. below.
2. We offer a full 14 day money back guarantee if you are not happy with your purchase following receipt of goods. Before you receive the refund we ask that you return the goods you have ordered from us at any time within 30 calendar days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3. A full refund will be given when the goods have been received. The provisions above do not affect your statutory rights.